Terms and Conditions

Welcome to Thofa Store. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

Orders & Payments

• All orders must be paid in full at the time of purchase. • We accept UPI, debit/credit cards, and other approved payment methods. • Once an order is placed, it cannot be cancelled or modified.

Shipping & Delivery

• Orders are shipped within the estimated dispatch time mentioned. • Delivery time may vary depending on location and courier delays. • We are not responsible for delays caused by courier services or incorrect address details provided by the customer.

Returns & Refunds

• We currently do not offer returns or refunds unless the product is damaged during transit. • Unboxing video is mandatory for return/replacement requests. • Any issues must be reported within 24 hours of delivery.

Product Quality & Disclaimer

• All products are quality-checked before shipping. • Slight color differences may occur due to lighting or screen resolution. • We do not guarantee lifetime anti-tarnish or durability unless specified.

Customer Responsibility

• The customer must provide accurate address and contact details. • In case of failed delivery due to wrong address or non-availability, re-shipping charges may apply.

Privacy Policy

• Your personal information is kept confidential and used only for order processing and customer support.

Intellectual Property

• All content, images, and branding belong to Thofa Store. Copying or unauthorized use is strictly prohibited.

9. Contact & Support

For queries or assistance, please contact us via Whatsapp, Instagram DM or email.

By placing an order with Thofa Store, you agree to all the above terms and conditions.